Shipping policy

Customs, Tax and Duties

1. Tax-Inclusive Markets (UK, EU, Australia, etc.)

• Applies to: United Kingdom, all European Union countries, Australia, Switzerland, Germany, France, Netherlands, Italy, Spain, Norway, New Zealand, Singapore, and Malaysia.

• Policy: The product price you see includes all applicable local sales tax (like VAT or GST) and duties.

• What this means for you: There are no extra taxes or duties to pay upon delivery. The price you see at checkout is the final price.

2. US & Canada (Tax-at-Checkout Markets)

• Applies to: United States and Canada.

• Policy: The product price displayed includes all customs duties. Local sales tax (USA) or province tax (Canada) will be calculated based on your shipping address and added to your order total at checkout.

• What this means for you: You will see a breakdown of the item cost and the required sales/province tax at checkout, but no additional duties or taxes will be due when your order is delivered.

 

Order Dispatch Time

• Please allow 7–10 working days for dispatch during busy periods.

 

Shipping Rates & Times

Ireland & UK

Republic of Ireland	Standard Shipping (3–5 Working Days)	Complimentary shipping over €100, standard rate €5 below €100
Northern Ireland	Standard Shipping (3–5 Working Days)	Complimentary shipping over £100, standard rate £15 below £100
United Kingdom	Standard Shipping (3–5 Working Days)	Complimentary shipping over £100, standard rate £15 below £100

Please note delivery times may differ over Bank Holidays.

US & Canada

The United States

Standard Shipping (3–7 Working Days)

Complimentary shipping on orders over $200

Set rate of $25 on all orders under $200.00

Canada

Standard Shipping (Up to 10 Working Days)

Complimentary shipping on orders over $200

Set rate of $25 on all orders under $200.00

Europe (EU)

Germany	Standard Shipping (2–5 Working Days)	Complimentary shipping over €100 standard rate €15 below €100
France	Standard Shipping (2–5 Working Days)	Complimentary shipping over €100 standard rate €15 below €100
Netherlands	Standard Shipping (2–5 Working Days)	Complimentary shipping over €100 standard rate €15 below €100
Spain	Standard Shipping (2–5 Working Days)	Complimentary shipping over €100 standard rate €15 below €100
Italy	Standard Shipping (2–5 Working Days)	Complimentary shipping over €100 standard rate €15 below €100
Switzerland	Standard Shipping (2–5 Working Days)	Complimentary shipping over CHF120 standard rate CHF15 below CHF120
Other EU Countries	Standard Shipping (2–5 Working Days)	Complimentary shipping over €110 standard rate €15 below €110

Note: Sweden, Denmark, and Norway – €25 shipping fee applies on all orders under €200.

Australia

Standard Shipping (Up to 10 Working Days)
Complimentary shipping on orders over $300, standard rate $50 below $300

Rest of World

Standard Shipping (3–5 Working Days)
Complimentary shipping on orders over €300
Shipping cost €50 depending on location (calculated at checkout).